Did you know that SERB provides free mediation services and labor-management cooperation training? Services include interest based training and facilitation as well as traditional bargaining and grievance mediation by experienced staff (click here for staff biographies) . Whether the parties are negotiating their first contract or their tenth, there are times when the assistance of a mediator makes the difference in avoiding the time and costs associated with Fact Finding and Conciliation. Interest based problem solving training can also help the parties improve labor management relations and committee effectiveness.
Please click here to download the Mediation Services Brochure